Customer Success Manager

Discipline: Standard
Job type: Permanent
Job ref: 004904
Published: 10 months ago

The Customer Success Manager will carry responsibility for ensuring market-leading levels of customer experience across all touchpoints within our customer care and wider customer support teams. In addition, using available data and market insights, you will deliver enhancements to the existing customer engagement and contact strategy, offering best-in-class levels of service twinned with an ability to maximise opportunities for continued growth.


Salary c£80,000 (depending on experience) plus bonus and generous benefits including uncapped holidays and informal flexible agile working


See the Impact Profile to find out about what you will be doing, how you’ll do it and how you will add value to our customers: Customer Success Manager


At Correla, we are committed to working towards being a more diverse and inclusive workplace where our people can truly be themselves. We recognise the benefits of having talented people from a range of backgrounds and cultures who bring different perspectives, life experiences and diversity of thinking.


Our aim is to attract and retain the very best diverse talent to help create an exciting, innovative, and successful business that enables us to deliver an exceptional experience for our customers. We would therefore like to encourage applications from people with varied skillsets and experience and from different backgrounds and sectors to help shape our future.


Correla is an Equal Opportunities Employer. We believe in equality of opportunity regardless of race or racial group, ancestry, place of origin, ethnicity, sex, sexual orientation, gender identity, gender expression, gender re-assignment, age, record of offences, marital/civil partnership status, family status, pregnancy, maternity and paternity, religion/belief or disability.    We promise that your opportunity for employment with us depends solely on your qualifications and relevant experience.