Correla are looking for a Director of Client Change Governance to join our team.
Salary: circa £100K (advertised salary achievable for a candidate fulfilling all role criteria)
Job Type: Permanent
About us
In March 2021, Correla was created, as an independently owned business to bring in private investment to fuel innovation in the centre of the energy market and beyond.
Correla is derived from correlation, because we’re all about exploring and enhancing relationships between data, people, and processes. Our SaaS products and Managed Service solutions combine to power industry innovation, simplify an increasingly complex market, and deliver cost and operational efficiencies.
Our goal is to support industry transformation, to move to a net-zero future and to positively impact the end-consumer.
About the Role
* Act as the primary interface for all client changes and requests
* Ensure that all changes received are of necessary quality, align with business contracts, service agreements, and strategic priorities and align with other requests from the client.
* Implement and lead robust change control processes,
* Implement and lead partnerships through defined governance and ways of working with Correla’s SaaS business and Managed Service Operations teams
* Maintain oversight of third-party technology providers (including our own SaaS business unit where applicable)
* Work closely with Change Delivery and Client Operations as peer functions to ensure seamless handovers and clear accountabilities.
* Lead quality assurance assessments, compliance checks, and governance reviews for all change programs
* Oversee key decision points in the change lifecycle to ensure quality and risk mitigation by leading a robust PMO activity.
* Define testing strategies, validation processes, and stakeholder sign-off procedures.
* Ensure all change programs deliver measurable business value and meet predefined success criteria.
* Provide C-suite and board-level reporting
About You
* You will have proven experience in change management governance within a managed services, IT, or regulated environment.
* You will have strong commercial acumen with the ability to assess chargeability and ensure accurate invoicing
* You will have a strong background in client-facing roles, particularly in change assurance and contract alignment.
* You will have expertise in governance frameworks, risk management, and strategic reporting.
* You will have previous experience working with SaaS and cloud-based services.
* You will have expertise in stage-gate governance, and benefit realisation methodologies.
* You will show strong leadership skills with the ability to influence and drive continuous improvement.
What we offer
- Locate for your day
- Uncapped annual leave
- 6-12% Pension Contribution
- Private Healthcare
- 26 weeks’ full pay equal parent leave
- Wellbeing Services
- And more!
At Correla, we are committed to working towards being a more diverse and inclusive workplace where our people can truly be themselves. We recognise the benefits of having talented people from a range of backgrounds and cultures who bring different perspectives, life experiences and diversity of thinking.
Our aim is to attract and retain the very best diverse talent to help create an exciting, innovative, and successful business that enables us to deliver an exceptional experience for our customers. We would therefore like to encourage applications from people with varied skillsets and experience and from different backgrounds and sectors to help shape our future.
Correla is an Equal Opportunities Employer. We believe in equality of opportunity regardless of race or racial group, ancestry, place of origin, ethnicity, sex, sexual orientation, gender identity, gender expression, gender re-assignment, age, record of offences, marital/civil partnership status, family status, pregnancy, maternity and paternity, religion/belief or disability. We promise that your opportunity for employment with us depends solely on your qualifications and relevant experience.